Balloon Fiesta offers rain checks

A long queue forms during the pre-dawn hours as people head to Balloon Fiesta Park during the second day of this year’s Balloon Fiesta. Half of the fiesta sessions this year were canceled due to weather. (Adolphe Pierre-Louis/Albuquerque Journal)

Copyright © 2022 Albuquerque Journal

A few days after the 50th Albuquerque International Balloon Fiesta ended, people were still talking about it on social media.

Many of them noted that half of the sessions had been canceled due to bad weather and they wondered if they were entitled to a rain voucher.

Although the fiesta does not offer refunds, it does provide rain checks, fiesta spokesman Tom Garrity said.

“General admission tickets, if unused, are valid for any 2023 session,” he said. “If they’re used, but the event has collapsed, ‘those tickets have already been topped up and those barcode numbers have been reset.’

Some people in social media posts have expressed frustration that they only paid the $20 parking fee and as soon as they got to the box office they were told the session had been canceled or that a storm was moving in and they would have to return to their cars for shelter. .

These parking fees, as well as the ride portion of Park & ​​Ride tickets, are non-refundable, Garrity said. “As we state on the Balloon Fiesta website, this is a weather dependent event and you cannot check parking fees or a parking pass.”

People should keep their tickets from the canceled sessions until next year, he said.

A customer service representative for Elevate Tickets, the Tempe, Arizona-based company that provides ticketing services for the Balloon Fiesta, said rain-checked tickets are automatically updated and will show it when they will be presented at the front door next year, but there is no process in place for ticket holders to confirm in advance that their tickets have been updated.

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